Shipping and Returns
SHIPPING
Free domestic shipping over $150 in the United States, on all orders. The processing time is within 3-4 business days.
RETURNS & EXCHANGES
We craft our products to be your new favorites—the effortless, ideal essentials ready for any occasion. If for any reason your new piece doesn’t fit the role of top-notch wardrobe go-to, we offer returns and exchanges in three easy steps:
 Receive a
return label
|
 Return your order via USPS |
How much time will I have to return?
We offer no-sweat returns within 14 days of purchase for a full monetary refund or within 30 days of purchase for merchandise credit. Monetary refunds will be issued in the original form of payment and/or to the original card charged. Merchandise credit will be issued via an online credit code you can enter at checkout.
Can I get a different color/size/style?
Sure! If what you ordered isn’t just right, we offer exchanges within 30 days of purchase.
Just be sure to keep all products safe and secure. For all returns and exchanges, products must be unworn, unwashed, and returned in the original condition they were received in. Shipping costs are not refundable. Return shipping will be the deducted from your refund.
Please be advised that all clearance items are final sale with no refunds or exchanges.
CUSTOMER SERVICE INQUIRIES
Have questions, concerns, or want more information? Email customerservice@highlandduds.com to get in touch with a service expert from our team.
Our brand is committed to offering you effortless style and reliability, and that extends to your shopping experience. We’re dedicated to providing positive, personal service on each and every order. Please contact us to let us know how we’re doing or how we can improve. We’d love to hear from you.