Return Policy

 

 

RETURNS & EXCHANGES


We craft our products to be your new favorites—the effortless, ideal essentials ready for any occasion. If for any reason your new piece doesn’t fit the role of top-notch wardrobe go-to, we offer free returns and exchanges in three easy steps:

 

Get in touch

email us here

 

Receive a prepaid
return label
 

Return your order

via USPS


How much time will I have to return? 


We offer no-sweat, no-cost returns within 14 days of purchase for a full monetary refund or within 30 days of purchase for merchandise credit. Monetary refunds will be issued in the original form of payment and/or to the original card charged. Merchandise credit will be issued via an online credit code you can enter at checkout.


Can I get a different color/size/style? 


Sure! If what you ordered isn’t just right, we offer exchanges within 30 days of purchase. 


Just be sure to keep all products safe and secure. For all returns and exchanges, products must be unworn, unwashed, and returned in the original condition they were received in. 


Please be advised that all clearance items are final sale with no refunds or exchanges.


CUSTOMER SERVICE INQUIRIES


Have questions, concerns, or want more information? Email customerservice@highlandduds.com to get in touch with a service expert from our team.


Our brand is committed to offering you effortless style and reliability, and that extends to your shopping experience. We’re dedicated to providing positive, personal service on each and every order. Please contact us to let us know how we’re doing or how we can improve. We’d love to hear from you.